26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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21018 Someone from QLD thinks vodafone is A NO BRAINER ,AND NO FONE at 5 Mar 2012 02:37:12 PM
HERE IS ONE FOR:

Recently I moved very near to the Gabba Cricket Ground in Brisbane.
Many times no towers every day (WITH RECEPTION)
On Sunday the 4th March Australia played Sri Lanka.
I thought I would do some investigating concerning VodaNofone reception.
(LACK OF IT)

Between 430am EST right through the day, there were no towers(area)all day on the Northern side of the cricket ground.Signal stuck on 5 bars ,and it did not move.(USUALLY SIGNAL STRENGTH MOVES)
On the Southern side side it showed the tower of (East Brisbane),stuck on 5 bars,(USUALLY SIGNAL STRENGTH MOVES)
On the West side no towers and stuck on 5 bars.(USUALLY SIGNAL STRENGTH MOVES)
I thought VodaNofone is hopeless again, even in their 'SMASH EM' Promotion.

Low and behold, not one VodaNofone TV ad until 630pm and YOU GUESSED IT VodaNofone TV ads by the bucketful,right through until 830pm EST with the camera focusing on the screens behind the batsman's end with VodaNofone plastered all over it.

Yep, you guessed it again, the East Brisbane tower appeared on the phone extactly 6.33pm EST display all the way through until 8.35pm EST when the TV ads finished and the tower disappeared totally with the bars stuck on 5 again.

VodaNofone can make their CRAP NETWORK work when they want to.
Only during High Profile Blitz advertising.
The rest of the time they spend their time RIPPING you off and STEALING your money.

(COMMENT REMOVED) because it worked PERFECTLY between 6.33pm and 8.35pm while the VodaNofone ads were on.
I would rather deal with the MAFIA than VodaNofone any day,because you know the Mafia is going to rob you dead!

(PS. for all cricket fans- the live TV is about 5 seconds delayed,I knew who was bowled out,or caught out before the TV did!)
5 Mar 2012 02:42:23 PM: Vodafone is the mafia