26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
21010 Someone from ACT thinks vodafone is Shared 3/Telstra network use-by date at 4 Mar 2012 04:02:53 PM
Found out last week that 3's 2100MHz network that is shared with Telstra will stop working after 31 August 2012. Put that in your diaries! I look forward to pathetic customer service from that date onwards along with moving to a different provider.
5 Mar 2012 07:47:23 PM: haha what the hell does that have to do with anything.
you cant blame vodafone because it is a different carrier.
you cant blame 3 because it is telstra that is cancelling the agreement.
who are you complaining about?
5 Mar 2012 09:44:18 PM: Complaining about Vodafone taking over 3 and killing the 3 brand. Using logic: VF is now 3.
6 Mar 2012 08:26:56 PM: your logic sucks
and as i said, telstra is the one who chose not to renew the deal
24 Mar 2012 04:58:51 PM: Dear "logic sucks"

You must be a VF employee!!