26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20882 Someone from WA thinks vodafone is Totally Dishonest at 16 Feb 2012 01:23:57 PM
Voicemail notifications are not arriving until maybe 2 or 3 people hours or days later leave a message.
I have complained to vodafone for almost 2 years due to sms problems and I keep hearing backing, fixed in a month, fixed in 3 months, fixed shortly etc etc.
They keep blaming coverage, yet their coverage maps show supposedly fantastic 3G coverage.
I think that after 2 years of the same problem not being fixed clearly shows that vodafone are not interested in fixing it and their 'apologies' are worthless. Come on ACCC and ACMA - how can you let this company continue to get away with blatantly selling something that is not what it is purported to be. They have even made public apologies on the network issues that are clearly related to congestion, yet they continue to add more customers. This is totally irresponsible and greedy.