26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20816 Someone from QLD thinks vodafone is DOING DELIBERATE RECEPTION INTERFERENCE at 8 Feb 2012 02:26:21 PM
I have studied the towers and reception bars on my handset for days now, around Brisbane, paying heavy attention to how the towers(area's) jump all over the place from one extreme to the other.

Within a minute, I could be under one tower,(5 bars)then shoot off to a tower,12 kms away with 1 bar,then the next, a tower 2kms away with(2 bars),then a tower 7kms away with 3 bars, then nothing,no tower no bars,then under the tower which I live (5 bars) then away to the tower 10kms away with (1 bar)......

This is all within one minute.
To take a study over 5 minutes this will get crazy!!!!

Easy to see why a Vodafone engineer takes days, weeks, and months to figure out nothing,when you ring Mumbai waiting for your answer.
Then have to ring again ,and again,and again.

Vodafone knows that they are stealing from you,because there is No Way In Hell Vodafone will supply an authorised Vodafone engineers report to any Austalian Authority.

It would get shot down in flames in any court!!!!!!!!!

8 Feb 2012 04:03:57 PM: Exert from story from Sydney Morming Herald 25thJanuary 2012

Vodafone Hutchison Australia was born in June 2009, after Vodafone merged with '3' Hutchison.

VHA faces several financial challenges this year, including a potential $670-million bill to renew its 800-megahertz spectrum licence. It also has $3 billion worth of loans due in June 2013. VHA borrowed funds from 12 banks in June 2010 to repay loans of $1.25 billion from each parent company, and pay Vodafone a $500-million merger equalisation fee.

Vodafone needs your money, anyway they can get it.
They may not have a Mobile Spectrum Licence this year.

a.government decides not to licence this absolute reckless telco.
b.Vodafone will not have the money to pay for the licence.
c.The ACCC will bring criminal charges against Vodafone executives.
d.All of the above

9 Feb 2012 01:57:45 PM: 'Exert from Delimiter'courtesy Renai Lemay 9th feb 2012

[For the six months to the middle of 2011, Vodafone revealed in August, it actually lost some 375,000 mobile customers, with the besieged mobile telco struggling to shake off poor customer sentiment stemming from its disastrous series of network outages in late 2010 and early 2011. Some 110,000 of those lost customers were due to a change in the way Vodafone reports its customer numbers, however.
You know folks,.....some things never change.
The only thing, that Vodafone changes, is that it gets worse,and worse, and worse.
It's public relations stories get taller,and taller,and taller.
It's network and corparate behaviour gets lower,and lower,and lower.