Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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20814 Someone from QLD thinks vodafone is EXTREME VODAFAIL at 8 Feb 2012 12:01:07 PM
i was on holidays in sunshine coast jan 2012 and was billed for roaming calls and data in a area where i could use a redbullmobile sim which is a reseller for vodafone and not have any data or roaming charges, lucky i purchased a redbull mobile sim card to use otherwise my bill would have been much much higher than the $110 i was charged for roaming, i have since stayed on redbull mobile paid the $365 for 365 days unlimited call to landlines 1800 1300 and mobiles, and 5G a month on data, and have paid out vodafone for the 3 months i had left on my contract. strange vodafone are charging 3 for areas that were never charged as roaming before and not roaming with redbull mobile. Seems like vodafone want to shut down the 3 network in a hurry.