26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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20763 Someone from VIC thinks vodafone is Vodafone need to be sanctioned ASAP at 2 Feb 2012 10:38:19 AM
I have had my phoned (well im up to my 5th one now) for 18 months. Every since the phone was connected it has been a nightmare. The phone continuously drops mobile and internet coverages, texts dont send, I dont get voicemail notifications.....Im paying for NOTHING!

I originally had an iPhone 4 and after having the phoned swapped 4 times and after two complaints to the Ombudsman as Vodafone insisted it was a handset issues I got a new Samsung galaxy S2. SAME ISSUES ARE STILL HAPPENING.

The network is clearly sub-standard and has issues. Vodafone should be sanctioned by government and SHOULD NOT BE ALLOWED TO SIGN UP ANY NEW CONNECTIONS until an investigation is undertaken into the problems with their inferior network.

Lets be honest, they pour millions of dollars into racing car sponsorship, advertising and other useless crap. That money is much better used in correcting their network problems.

Bring on August when I can port out, yay!