26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
20712 Someone from ACT thinks vodafone is Uni-Fail at 26 Jan 2012 09:17:05 PM
Vodafail is currently recruiting sales people (read: conmen/women) through an organisation that targets students. See: http://tinyurl.com/7d945kq The are planning to scam students on ALMOST EVERY UNIVERSITY CAMPUS IN AUSTRALIA (see the list under the ads for each capital city: http://tinyurl.com/82h9s8c

Their current marketing seems to be cricket, supercars, and students. I think that tricking first year uni students into signing up to Voda-Scams is unconscionable particularly because many would be unaware of the fact that their phone just won't work, and they wouldn't know about the TIO or how to get out of their contract (and wouldn't have a chance in hell of understanding the customer service operators).

If anyone knows a way of stopping this please share it, as the eduction sector is our biggest export and we should protect our customers. I have thought about writing to the treasurer but if the ACMA doesn't give a shit what are the chances of any other public servant?

Happy Australia day.