26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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2023 Someone from SA thinks vodafone is CRAP at 27 Dec 2010 11:26:44 AM
I signed onto VF July last year - Running a small business meant lost calls - delays in receiving SMS and voice-mail alerts. Finally got out of the contract this year. Returned the handset to them and it took them 3 months to credit me for the handset. Vodafail seems to be the right name for this company.
27 Dec 2010 11:27:56 AM: Fancy getting a business contract with Vodafone, silly, silly, silly !! Bet you didn't save any money !!
27 Dec 2010 11:34:59 AM: Save money - I lost money - I am now with Telstra - best move I have done in ages.
27 Dec 2010 11:38:07 AM: Save money - I lost money - I am now with Telstra - best move I have done in ages.
27 Dec 2010 11:38:17 AM: Save money - I lost money - I am now with Telstra - best move I have done in ages.
27 Dec 2010 11:47:48 AM: Actually I was very surprised as to how fast they let me out of the contract - just 2 calls and they admitted that they had issues - As long as I returned the handset to them I didn't have to pay anything.
27 Dec 2010 01:07:41 PM: Actually I was very surprised as to how fast they let me out of the contract - just 2 calls and they admitted that they had issues - As long as I returned the handset to them I didn't have to pay anything.