26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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20214 Someone from WA thinks vodafone is crazy johns sucks too at 5 Dec 2011 07:24:31 PM
I signed a 24month contract with crazy johns 2 1/2 weeks ago after being shown and told that we would have top coverage in our area on the vodafone network.
I frequently experience drop outs, little to no 3G coverage and further dead spots and drop outs on the 2G network. I even tried to make an emergency phone call (122) and could not get through!!! I have called Crazy Johns a number of times to complain as I want to cancel the contract and I have been told in order to opt out of the contract, I would have to pay for the remainding 23months. I've just typed my concerns to the TIO. yah... :(
5 Dec 2011 10:47:30 PM: 122... you may want to look into that...