26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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19940 Someone from QLD thinks vodafone is deception at 9 Nov 2011 06:28:03 PM
went to UK used internet on mobile ran up a $500 bill in 9 days for very little use they charge $1 per kbt .Did not use the internet again but according to them i used it every day & still had a bill for $100 internet use cannot speak to anyone in OZ have to call India but cannot uderstan operator sent two emails off still waiting a reply 8 days later
11 Nov 2011 10:08:41 AM: If they don't sort it out (and it sounds like they are not) then lodge a complaint with the TIO. They will force vodafone to take the issue more seriously and resolve it as quick as possible. It might be worth calling Vodafone up again first to let them know you plan on going to the TIO as that springs them into action sometimes.

Vodafail.com Moderation Team