26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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19829 Someone from NSW thinks vodafone is very damn fail at 29 Oct 2011 09:36:01 AM
Thismorning i was using facebook mobile and the phone froze up and turned itself off, when it decided to turn itself back on, not only have I lost all my contacts in my phonebook, It deleted fb mobile, all the games that came with the phone when Ibought it, all my inbox texts I cannot retrieve now it blocked all of my messages, all my photos are gone, and I cannot use the internet on my phone now so what good is the 500 megs of data usgae?....I rang vodafone to ask how to restore the phone the bloke gave me all the details I tried it and stillno joy now. So now I have to take time to drag my 5 year old to a local shopping centre to a vodafone store to fix it.. Well done vodafone Again you have proven how pathetic u are as a provider!!!!