26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19782 Someone from SA thinks vodafone is Complete Fail at 24 Oct 2011 09:32:45 PM
We purchased 3 Iphones from Vodafone, were told that the reception was better than most (utter lies) and that we would be more than happy with there service. Nothing but lies from them, we customer service so many times it was ridiculous. Finally posted on there facebook page and they escalated the problem from us. After the usual 25% discount for 3 months nothing has changed, they are still crap. Our next stop is the TIO we want out of there fraudulent contracts. We are paying for 3 services and cannot use the phones. Vodafail.......
25 Oct 2011 10:00:10 PM: You shouldn't have to pay for something you can't use! Hope you get somewhere with Vodafone otherwise it's the TIO all the way. Goodluck!

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