26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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19134 Someone from NSW thinks vodafone is Rubbish at 12 Aug 2011 01:38:58 PM
Stupidly signed up for 24 month contract thinking "can't be that bad" ... WORSE MISTAKE EVER! I ported my number too, it's my business and the number is on my letterhead, bus cards EVERYTHING! VHA is losing me business right now, I've had two potential customer go elsewhere coz they couldn't reach me! WHY WHY WHY did I sign up for friggin 24 months! No incoming calls, if they do get through we get cut off 4 out of 5 times, voicemails take ages to get to me, SMS 'patchy' at best ... and dont even bother with data! What's the point of a smart-phoe with no data!!

I need OUT of this contract ....wish me luck
13 Aug 2011 10:46:53 AM: Good luck!!! If they won't let you out then try the TIO.

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