26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18788 Someone from NSW thinks vodafone is Total fail at 20 Jul 2011 12:06:41 PM
My company has a contract through Macquarie Telecom, which uses the Vodafone network. I get no signal at me new office (Belrose) and one bar at home (Warriewood). So a total fail from me - I can't even reliably make voice calls at the two places I spend most of my time, let alone get decent data speeds.

The company is trying to get out of its contract in order to change providers. I hope they succeed.
20 Jul 2011 12:39:34 PM: hey mate, dont worry i hate Vodafone too but did find coverage improved dramtically when i upgraded to a 3G phone