26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18389 Someone from QLD thinks vodafone is Piece of Crap at 12 Jun 2011 12:19:42 PM
Although I hate the internet service in Australia in general, Vodafone can make it even worse. It is now three months that I can't have a stable connection. Vodafone already gave me three months for free since they are planning to upgrade my area to 850 Mhz and everything should be ok by the end of June.

Today I was checking their website to see if there is any progress on the upgrade of my area, Carina - QLD, and surprisingly it simply disappeared from Vodafone website!

What pisses me off is not having options. I have to use 3G "broadband" because of Telstra (I'm on a pair gain system) and I refuse to sign up with BigPond and give money to them.
14 Jun 2011 03:30:54 PM: oh get the hell over telstra issue. we know the are expensive you pay for what you get loser
15 Jun 2011 06:46:58 PM: I have had good and bad experiences with Telstra... but they beat Vodafone hands down...

What I'm more concerned about is the rude response given... Everyone is allowed to have a option... telling someone they are a loser because their opinion is different to yours, makes you sad and ignorant...
15 Jun 2011 08:47:41 PM: Agree with 15 Jun 2011 06:46:58 PM: Regarding comments made by second poster.

@ 14 Jun 2011 03:30:54 PM: Stop being such a knob.
25 Jun 2011 01:28:19 PM: Actually due to ongoing plan upgrades, Telstra could be a financially viable option now depending on your needs.