Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
18273 Someone from ACT thinks vodafone is week OLD voice messages at 3 Jun 2011 04:12:26 PM
I just received 5 voice messages that were ALL over a week OLD! Needless to say The people leaving the messages (mostly business clients) are going to be pretty impressed I havent called them back!
So congratulations Vodafail, after again speaking to a number of different departments, no doubt located in various continents across throughout globe, but mainly India (I must say that the reception of those calls was good:/)
I am no closer to having any of my issues resloved and will be leaving VFAIL next week!
So congratulations Vodafail, after again speaking to a number of different departments, no doubt located in various continents across throughout globe, but mainly India (I must say that the reception of those calls was good:/)
I am no closer to having any of my issues resloved and will be leaving VFAIL next week!
7 Jun 2011 02:50:56 PM: I had the same problem last week! Filed a complaint, someone called me and I missed the call. I tried calling back and apparently they had no record of my initial query! Only one year to go on my contract, cannot WAIT to get away from Vodafail!