26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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18142 Someone from NSW thinks vodafone is awful at 26 May 2011 05:54:59 PM
Hi I joined up with vodafone in sydney (poor reception there) have now moved to Bathurst and get barely any in the new house i just moved to, am i entitled to asked to be let out of my contract?
26 May 2011 09:27:19 PM: You'll have to ring up Vodafone to find out however if the coverage map on Vodafone's website says that you should have coverage then you might be able to get out early. Might as well give them a call and find out though. Best of luck!

Vodafail.com Moderation Team
30 May 2011 08:10:26 AM: Vodafone in bathurst good luck with that... Im not a telstra fan but in such a rural area telstra next g is the way 2 go !!!!