26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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18100 Someone from VIC thinks vodafone is brain disabled at Vodafone at 23 May 2011 08:25:21 PM
sales guy from Vodafone called, offered complimentary upgrade to quad band usb modem. Said it will dramatically improve speed in central melbourne as they have new 850 network.
recived and tested new modem - same speed of around 1mbps. Asked the same sales guy to organise the return of the supplied modem.

This brain disabled person cancelled all mobile broadband I had including the old one that we had no intention to canccel.

When calling vodafone support guy tells me that I called and requested the cancellation which is of course not the case.

HOW CAN THESE PEOPLE CAN BE SO BRAINLESS?!!!