26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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17493 Someone from QLD thinks vodafone is Very at 28 Apr 2011 05:59:36 AM
Mobile Broadband. 200m from Southport CBD next to Australia Fair. 5 am (clearly nowhere near peak.) Full bar reception. HSPDA. Continous Ping to hotmail.com over 10 minutes. 6 outages. Average Ping 710ms. Deviation 456.3ms Maximum 1982ms. Minimum 348ms. Longest outage 49s. Overall: only 62% of Ping less than 1500ms. This means internet practically unusable 48% of time at non-peak of 5am next to CBD. How fail can vodafone get?
28 Apr 2011 08:17:29 PM: Im only 200 meters from the tower i get my signal from or lack off signal I should say, figure that one out, can't even get the 3G signal, web pages are always not loading, I told them tonight I refuse to pay anymore money, $39 a month for what???? I can use my 3 usb broadband stick no problem on the 3G network but not VODAFAIL.
30 Apr 2011 12:08:37 AM: And you still continue to pay your bills.. Vodafone=Fail ; You=Aussie Loer ; Vodafone CEO's, Big Brass and Shareholders laughing all the way to the bank = GIANT FAIL, but not as big a FAIL as you loser aussie scum who'll re-elect Anna Bligh next state election. Me = no care, not born here, dual citizenship, i have a home in the civilized world, and I'm heading back as soon as my contract is up, in the meanwhile I'm going to try to educate a few people along the way, seems that out of every 1000 aussies or so, there's one or two who actually have a brain inbetween their ears, so as far as I'm concerned, I'm sweet wtih the almighty, I'm doing my good deed for society. Live with passion and be the change you want to see in the world....