Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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17467 Someone from NSW thinks vodafone is 90% fail at 27 Apr 2011 06:28:14 PM
My partner lives in Wollongong and I constantly have trouble sending txts to him as well as ringing him. Txt messages can take upto 2 days to get through and then they all go through at once. When I ring I continually get a message saying the number I am calling is out of service or switched off. What a lot of rubbish. He is a nightshift worker and his phone is on 24/7. He works in Sydney and we constantly get calls drop out no matter where he is. I can even txt my own kids in the same house and still not get through to them. The whole idea of my children having mobile phones in the first place was so that I was able to contact them whenever I needed to. What a joke!!!!! Please fix your problems as my contract is due to expire in a few months and I will most certainly be changing my provider.