26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17455 Someone from NSW thinks vodafone is Rubbish service in Parra at 27 Apr 2011 04:12:00 PM
I live in North Parramatta (near church & pennant hills road) and the coverage is absolute rubbish. As im renting I have not connected a landline but with all the Vodafone mobile problems and also mobile broadband - it looks like im going to have to get ADSL or something to get service. The mobile continually drops out and mobile broadband is almost non existent.

Does anyone else have a problem in North Parramatta? I been having problems all over the place but Parramatta/North Parramatta is just a 'black hole' for any signal.

Voda has a site to check for the network upgrade/issues and they have stated that there is a problem there but its not a recent problem as the problem has been there for more 1yr. I doubt if they will get anything fixed as they are loosing all credibility and customers to Telstra.

Come'on Telstra, reduce your prices to match Voda and I will be a returning customer. NAB had a 'break up' campaign with the other banks over fees, come'on Telstra you too can do a 'break up' and match Vodafone and we will ALL sign up with you TOMORROW!

So, anyone else with Voda problems in Parra for voice & data?
Telstra you up for lower prices so you get all of Voda's customers ?

M.