26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17427 Someone from NSW thinks vodafone is A communications company that can't communicate at 27 Apr 2011 12:41:19 PM
Vodafone told me that my area was receiving a 3Gnetwork upgrade, so l gave them time and the benifit of the doubt.
Turns out the upgrade is 3G 850 and not compatibile with the 3G 900 phone I am on contract with them.
27 Apr 2011 02:09:00 PM: The 850 towers will still reduce the congestion off the 900 and 2100 towers, so it will still help.
27 Apr 2011 03:34:39 PM: OH PLEASE TELSTRA IS BUILDING 4G VODAFONE IS GOING 850 3G NOW TO LATE NOW FAR OUT.
27 Apr 2011 03:35:36 PM: blah blah will reduce the blah blah blah to the blah blah. It either works or it doesn't make, speak english.
27 Apr 2011 05:48:55 PM: Congestion doesn't seem like a problem, if you don't have a signal and the tower upgrade for your area is already being shown as being completed.
27 Apr 2011 08:50:39 PM: To the comment about Telstra and 4G, Vodafone were actually the first network to begin rollout of the LTE network, Telstra have yet to begin theirs.