26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17396 Someone from Somewhere else thinks vodafone is Stupidly at 27 Apr 2011 08:04:49 AM
I called my friend and my vodafail phone said dead battery when it was plug in and full battery
27 Apr 2011 02:17:50 PM: That's a manufacturer fault, not a network issue, hardly something Voda can be blamed for. Take it instore, if it's still under warranty they'll send it away to be fixed for free.
6 May 2011 05:26:34 PM: No no no. I used to work for Vodafone and all theyll do is have a cry cos noone like doing the massive amount of paper work involved in faulty handsets. Take ur phone instore and demand a replacement handset and if they say they cant tell them that u have already called they ACCC and ur expecting a letter from them stating what ur many options are. If ur handset is sent away it will return with a note from the repair company stating that is has liquid damage. They are assholes and most of the time they use 3rd party repair shops. FUCK VODAFONE!!!