26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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17312 Someone from NSW thinks vodafone is DISAPPOINTING at 26 Apr 2011 07:59:04 PM
Have been with Vodaphone for years & usually very happy, but not this time. Wanted to get in touch with my daughter whom I rarely get to see (due to distance) and was unable to wish her a Happy Easter. Don't know what happened, but there is no reception in the Bangalow area of NSW. What a pity that vodaphone ruined the opportunity for a disabled mother that I am to not be able to speak to her only child. WHAT'S UP WITH THAT VODAPHONE?...My daughter is now going to switch to another company & there goes the umpteen hours that I've accumulated so I could call her @ a cheaper rate. Might just think about switching as well.