Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16837 Someone from QLD thinks vodafone is Decent coverage, worse with the new phone at 18 Apr 2011 03:56:08 PM
I recently requested a new fone and to be upgraded to a nokia C7 without charge. They have now billed me a not even a month into the contract with a due date 6 days before the month ends??? Requesting $81 for a $45 unlimited plan. I rang them up and requested them ; to change this ; to talk to an Australian vodafone rep ; why the hell Im being billed before the month is even over ; why I am being charged a $9 freight fee and $0.72 for paying my bill last month ; why I was told I would not be charged any extra and now am before I have even gotten through the first month. I told them to fix it or im not paying the bill, so they can carry on as long as they like, looks like free mobile service for me, as Im not paying till they recitify the situation. Im over their ridiclious crap.