26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16756 Someone from NSW thinks vodafone is CRAP at 11 Apr 2011 05:37:39 PM
It has been 6 months since my last post on Vodafail and my service has NOT IMPROVED AT ALL!!!!! I watched a video recently on the vodafone website by the CEO saying how they were fixing the problems with more towers and capacity but I don't think there is anything of substance happening to rectify the SERIOUS NETWORK PROBLEMS!!!! I believe Vodafone is nothing but a Marketing company that is exactly the most it can out of a sub-par network and providing minimal service to customers. The BOTTOM LINE IS: THEY DON'T CARE!!!!!

I have no choice to switch providers. It looks like Telstra Next G is my own option. Competition in this country sux. We are forced to pay higher prices to another thuggish company like telstra (partly govt owned) just because they have a monopoly on network infrastructure. Disgust and appalling situation in a supposedly technologically advanced society!!! Lift your game - all of you!!!