26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16744 Someone from NSW thinks vodafone is 99% at 11 Apr 2011 04:54:53 AM
I have to stand outside and hold my phone in the air for up to 2 minutes to send an sms. At night too, with mosquitoes biting me!!!! As for actual calls, forget it! 5 seconds talking, and the call goes dead.

Friends of mine who are with Telstra have the luxury of sitting inside on the couch and getting 5 full bars of signal; they sms and call whoever they want to. I get 0 bars or 1 bar of signal in the same house, because I'm with vodahell.

My mobile phone is next to useless with vodafail. I hardly ever use it and vodafail's uselessness has actually affected some of my friendships negatively. People sms me, and the msg doesn't even come thru for many hours or days, so my friends think i am rude.

I have called vodafone to complain and they have told me to my 'face' that they truly don't care about their 'country' customers; that their city customers are all that're worth focussing on financially.

Vodafone suck really bad - the worst phone company in Australia