Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
16727 Someone from NSW thinks vodafone is Enough to lose my business! at 9 Apr 2011 12:17:51 PM
I live about 3km from the CBD in Waterloo, Sydney - we have a mobile broadband 3g plan and both our iphones on Vodafone. As for using the phones to make calls - not too bad - although we don't make many calls. Other than that the 3g network internet coverage is unreliable and slow, and the mobile broadband is too frustrating to use. Terrible speeds, constant dropouts - I have just tried twice to download the newest iphone software and the connection dropped out twice halfway through, using up lots of data allowance with nothing to show for it. I thought that being in the middle of a major city the speeds and coverage should be fairly reliable here if nowhere else - unfortunately they are crap!
Switching to a new service provider as soon as the contracts have expired - until vodafone fixes it's coverage and network speeds I'm not wasting my money on them again.
Switching to a new service provider as soon as the contracts have expired - until vodafone fixes it's coverage and network speeds I'm not wasting my money on them again.