26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16655 Someone from VIC thinks vodafone is EPIC FAIL at 4 Apr 2011 03:03:08 PM
I never get my email phone bill, i have to chase them for a bill every month, i like most on here have had call drop-outs, and the access to the internet is frankly appalling, i can rarely get any access even tho i am right in the middle of the Melbourne CBD! I have had this service for about 6months and there has not been a month where i have an issue, i still cannot seem to get Voicemail working, it seems to jsut dissapear on me all the time.
I wonder why they saw fit to compensate the pay as you go customers but people like me paying them more than $80 a month on a plan is getting nothing?? So i pay $80 a month for a less then 50% service??
I am over it.... stuck with them for another 1.5 years! And no i will not go to Telstra i used to work for them and know how useless they are....