Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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16299 Someone from QLD thinks vodafone is Dangerously! at 14 Mar 2011 10:07:45 PM
We got our new phone last week, this afternoon our reception dropped out, so we tried to call it from the house phone, and some stranger answered and said this was HIS number that he just got from Vodafone! Does this creep have all our private info now? What happens when our family try to call us and some stanger answers?? Are we going to be charged for what he does with it?? ISNT THIS ILLEGAL IN SOME WAY?? If our internet banking gets hacked there will be some SERIOUS sueing going on..
16 Mar 2011 04:03:57 AM: I think your number has been incorrectly ported to a different customer. They wont have any of your personal information.. call up customer care and they will sort out everything for you