26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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16280 Someone from NSW thinks vodafone is 2G & 3G Issue in my area at 14 Mar 2011 09:43:31 AM
Since July 2010 (last year), I have asked Vodafone numerous of times to look into my street as I'am constantly getting 2G & 3G drop-outs regardless number of bars on my phone.

They have created an incident ticket and always get no response.
Everytime I request for a feedback on the ticket, they keep blaming their system in not receiving my PIN/Customer deails etc.
To me, this is a way for them to buy time.

2G Drop Outs (my phone is permantly set to 2G)
If I try 3G is even worse.
Outside of my area, I'm quiet fine and stable on 2G.

I don't mind Vodafone but they need to listen and act promptly.