26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16212 Someone from QLD thinks vodafone is how fail is the customers at 8 Mar 2011 09:54:33 PM
i left telstra to move to voda cause they have the best plans, yeh the reception isnt the best atm but 45 infiniti plan who cares if u drop out you can call back fools and get no charge and yeh i have a iphone 4 that i pay for ontop of the plan but work it out people 45+18 thats pretty effing cheap seeing your getting a $800 phone with unlimited calls and text to anyone in australia and u can callscreen yoru messages on 1219 for $0, pfffftttt if people wernt dumb they would know they can do rate plan changes aswell. seriously people need to take a big look at themselves "are you perfect" No im sure you screw up many times in your life, i remember when telstra upgraded everything to next g and reception was effing sh#t house. its gonna be funny when everything is sweet again and you are all locked into contracts with other shit providers that plans dont even compare. Also my friend works at voda and said its funny cause so many people call up saying they are having all these drop outs(dont you all realise they can see how many dropouts you have so it would be good to stop lying and making yourself look like a dick).
Thats all that needs to be said