26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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16157 Someone from QLD thinks vodafone is All the time at 6 Mar 2011 10:34:53 AM
I’m sick of Vodafone, I never receive messages until 4 hours later, my coverage is shit in Cairns, I am for ever losing signal, 1/2 through phone calls, and have to phone people back all the time, I can’t even use my phone inside, my house or at work, I have to go outside all the time for clear signal, majority of the time I barely even get 1 bar of signal on my phone, when I try and use the neton my phone it takes forever and then the server stops, there’s no transparency with their billing, I.E no itemized bill, I can’t wait to get out of my contract, 2 more months to go, I would never use them again, and I have been a loyal customer over 14 years, so you can spend all of those millionswith the cricket team trying to get me back, but I will never go back to you.