26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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15754 Someone from NSW thinks vodafone is failed? at 19 Feb 2011 11:10:38 PM
I forgot to mention,
Few months I think around November 2010, I purchased a vodafone 3g usb dongle (prepaid) and was trying to connect. The connection was a bit low and I called up vodafone customer service. AFter the usual waiting to be answered, the guy at the other end asked me
" Is there a tree near your house?"

I found the question really silly and asked why? and the reply was "because sometimes that obstructs the 3g waves"

Hmm... makes complete sense to even break the walls of my house so that I get better reception (sarcasim intended just incase vodafone still doesnot get it).

20 Feb 2011 04:47:31 PM: Space, the final frontier.........these are the voyages of the Starship Vodafail.

Check out the How To Complain tab at the top of the page, tree my arse!

Vodafail.com Moderation Team