Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15693 Someone from ACT thinks vodafone is Complete CRAP at 17 Feb 2011 03:11:49 PM
Like everyone else had calls dropping out, no reception at times, text messages coming hours later, no data access in the middle of the CBD. Rang up to complain, waited 40 mins for the call back and within 10 seconds he goes technical issues transferring you now, was still on hold 20 mins later, got the sh*ts and hung up. Ported to Telstra and now i find i have a $700 early cancellation fee. Called them up and he goes you should have stayed on the line and called again, even if i had to wait forever.
Vodafone are an utterly useless service provider providing no services at all and then stinging people who go elsewhere to get some basic service.
Vodafone are an utterly useless service provider providing no services at all and then stinging people who go elsewhere to get some basic service.
Would suggest you do ASAP.
Vodafail.com Moderation Team