26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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15482 Someone from VIC thinks vodafone is Money for nothing at 11 Feb 2011 09:29:36 AM
I know my 3 (vodafail) contract is almost up say about 2-3 weeks to go. i went into a vodafone store to cancel my contract but because i still have a few weeks he said i will have to pay out $12.50 as ive cancelled my contract early my point was why should i keep paying you pricks when im not even getting a serivce im payin for cut the story short he went on and on about it and the main point was i still have to pay . i said no im not payin extra i will come back in a few weeks and cancel it then.he had the nerve to say would you like to upgrade I dont tink so LOL
21 Apr 2011 02:03:55 PM: Lol! i had the same thing with my 3 mobile. They said i couldnt cancel in advance once my contract ended at all! They said i also had to call the day before my contract ended to cancel it, no earlier no later. Im suprised they didnt specify a time. I was considering going to Vodaphone but im pretty sure im going to Optus after rwading all of the above.