26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1539 Someone from SA thinks vodafone is Epic at 26 Dec 2010 05:41:49 PM
I rolled over my contract from 3 mobile to vodafone on the 23rd and opted for a brand new blackberry handset. After 24 hours my service dropped out, infact my number was completely disconnected. I followed it up in store the next day and it was resolved after waiting 45 minutes in store for remote techs to solve the problem. 24 hours later the exact same problem occured. This has left me without my mobile phone for 48 hours over christmas, while on holiday to visit family and friends. Whats worse is that technically my service is disconnected meaning no messages from friends or family will ever arrive to my phone if/when it's eventually resolved.