Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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15211 Someone from NT thinks vodafone is Absolute Disaster at 4 Feb 2011 02:48:09 PM
Since I joined Vodaphone in December My wife and I have not had a signal without the word "edge" attached It consistently drops out we can not get a signal inside our house at all and have to go out to the veranda to make a call and even then hope it wont drop out. The phone does not always ring when a call comes in I have missed 2 important calls because of this!!! On top of this I am being charged $6.00 per link for a company to send me a link to my phone each day I certainly didn't ask for this. I just spoke to Vodaphone about this and they are saying I subscribed to the site WRONG!!! I will now get onto the telecom ombudsman and raise some hell