26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
15203 Someone from NT thinks vodafone is vodafone vs. 3 at 4 Feb 2011 12:07:42 PM
vodafone is telling us that if we switch our service to 3 we will get better coverage and wont experience the drop outs and lack of service we are getting now. i don't understand how that can be if it runs on the same network as vodafone. has anyone else been told this by vodafone or switched and had better service?
4 Feb 2011 12:19:33 PM: Yes. I have just been on the phone to Vodafone for the last hours trying to cancel my contract. I'm sick of the customer service you DON'T receive and getting fobbed off. I was having problems with calls dropping out, connection errors and delayed text messages. This all started back in December 2010 and today they have finally cancelled by contract but i had to pay them 180 bucks, i'm so glad its finally over GOOD BYE VODAFONE HELLO OPTUS