Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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15178 Someone from QLD thinks vodafone is NO network connection at 3 Feb 2011 04:39:45 PM
Hi I am on the GoldCoast (Carrara 4211) and i have had no coverage for the last 24 hours and neither has my children whom are also on Vodafone!!!! I am in credit for my bill and so are my children...I pay for a service I dont get, I get "NOt registered on network"???? when I try making a call and have not received calls or messages!!! so what does not registered mean, what does that mean!!!! Was on the network up until last night as was my son!!! whom has to walk to my work after school and relies on the phone for security and safety. EXTREMELY UNHAPPY. at continual outage I put up with YET get charged regardless.
Lodge a complaint with tio, get out of contracts, or if on pre paid bailout sooner rather than later