26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14944 Someone from NSW thinks vodafone is Still ruining my relationship.... at 30 Jan 2011 07:47:07 AM
Since I got so sick of Vodafone not delivering my texts I changed to Optus and thought the problem would go away.

No.

My boyfriend is with Vodafone. Back in October when we first met we nearly lost our relationship because when he texted me to ask me out he never got a reply from me. He thought I was ignoring / not interested but I was replying and I was interested - vodafone just wasn't delivering my responses!

We've been through a rough patch the last few weeks but on Australia Day we had such an amazing time so he texted me the most sweetest msg the next day. I replied with a similar msg and all seemed great again. The next three days he seemed a bit cold/odd/distant, I was confused. Last night we finally figured it out.

He never got my nice reply so felt all rejected /confused.

Gah!!

F*CK YOU VODAFONE!

4 months of this sh*t is unacceptable!

We've decided to not trust our phones anymore and just send emails or pick up the phone. We shouldn't have to do this on a $90 plan!




30 Jan 2011 08:39:41 AM: If you need assistance on getting out of your contract before your 4 months is up, check out the 'How To Complain' link at the top of the page. The TIO is no doubt where you will end up, but make sure you follow all of the steps.

Best of luck.

Vodafail.com Moderation Team
30 Jan 2011 12:44:47 PM: Try getting an SMS on the 28/1/11 that was sent on the 12/7/10 about a job and losing that job because you didn't respond to the SMS
3 Feb 2011 07:58:27 AM: Aww that is really crappy :< Sorry to hear that. Vodafone has so much to answer for.