26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14930 Someone from NSW thinks vodafone is No Connection? at 29 Jan 2011 09:06:01 PM
Around the Albury Wodonga region no one with vodafone has been able to use almost any service since 14:10 on the 28/01/2011. This problem is still current and does not appear to be being addressed and Vodafone do not seem to be providing any explanation. This is not the first time. I expect to be compensated, then I shall be changing service provider. Vodafone have been neglecting their customers for too long.
29 Jan 2011 09:07:43 PM: If you need assistance on getting out of your contract, check out the 'How To Complain' link at the top of the page. The TIO is no doubt where you will end up, but make sure you follow all of the steps.

Best of luck.

Vodafail.com Moderation Team