26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1438 Someone from ACT thinks vodafone is at 22 Dec 2010 07:41:32 PM
Vodafone isn't the only company having network problems, Optus has been having a rough time too. The networks weren't designed to handle the massive data usage that smartphones offer. People used to complain that mobile downloads were too expensive, and now that the prices have come down they overuse 3G and clog the network! I was furious with Vodafone for all the things people are outlining below - call dropouts, texts taking too long and no 3G. I changed from my iPhone back to a Nokia and NONE of the problems remain. My partner has an HTC and always has full coverage when my iphone struggles.

This website only highlights our disgusting dependence on technology and instantaneous communication. I'm going to write my Nan a letter instead of calling her this week.
22 Dec 2010 07:51:30 PM: That's adorable say Hi to your Nan for me.
22 Dec 2010 07:57:16 PM: Iphones are the worst phone made for someone wanting it as a phone! enjoy your over priced ipods douche bags!