26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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14228 Someone from Somewhere else thinks vodafone is No Vodafone yes telstra at 22 Jan 2011 11:14:35 PM
I've ported my number to telstra. I'm using iPhone 4. (owned). On Telstra prepaid with a browser pack. I.e 1gb 2gb data etc. Downloaded skype for iphones. In the skype register as unlimited package with flat rate fee.(only if u need make calls to landline or other) Now I can still make a lot of calls through skype from iPhone 4. (call anywhere in the world also). I don't have to spend too much $$$ on telstra. Use skype instead. This will save a lot. Such as VoIP. Better than Vodafone. Mine is 1gb data with telstra. I've been on phone all day. I used about 20mb data. (approximate 7 hours a call from iPhone.). Don't go stupid if your with Vodafone. Remember calls from skype to Skype is free. You'll thank me later. Telstra is recommended for a greatest data.
22 Jan 2011 11:15:52 PM: Awesome
23 Jan 2011 01:28:03 PM: i agree with you on this one.
Thing i don't understand with vodafone customers it aint mobile if it aint mobile
Do not blame Vodafone if you have issues now
you perfectly know they have cheaper prices and crap coverage. you pay for what you get. Ie Telstra have more higher prices but you have coverage/
23 Jan 2011 01:43:11 PM: @23 Jan 2011 03:28:03 PM, the thing you don't understand is if people pay for a service, they expect to get it. Vodafone is crap and is not providing a service, they shouldn't be charging customers for that nor should they be signing more people up to something that doesn't work.