Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
14054 Someone from NSW thinks vodafone is Tryng at 21 Jan 2011 08:01:02 PM
Please stop this. You have no idea how stressful this is for Vodafone employees.
The media company that owns smh clearly has a problem with VHA and the bias reporting is nothing short of unethical and disgusting.
If you think for one second that Vodafone do not care, you are wrong. Of course they do and of course they want to get things right. Their execs are working around the clock to try and serve you better.I am the partner of one of the managers and I see it first hand.
Please be patient, please try and be more gentle.
They hear you and share your pain every day and want to get it right.
Have a good weekend.
The media company that owns smh clearly has a problem with VHA and the bias reporting is nothing short of unethical and disgusting.
If you think for one second that Vodafone do not care, you are wrong. Of course they do and of course they want to get things right. Their execs are working around the clock to try and serve you better.I am the partner of one of the managers and I see it first hand.
Please be patient, please try and be more gentle.
They hear you and share your pain every day and want to get it right.
Have a good weekend.
So when you say 'please stop doing this', we as customers say 'please stop screwing us over'. That is not an attack at you, but at the network itself. Vodafone (and the execs of vodafone) should never have let the network degrade to this capacity. They still continue to charge customers a monthly amount, yet they are not providing the service that we are paying for. Additionally they continue to sign more customers up to a network that just doesn't work for so many people.
Again, I do feel sorry for the situation this has probably left you and the other front line staff in, But you need to direct that back at the management team.
Friend, this has been going on for months and months.............zip, zilch, nada has improved, suggest the execs are not working around the clock..........better still why don't they man some customer care reception phones?????
TRY HARDER