26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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13997 Someone from NSW thinks vodafone is Very poor mobile internet service at 21 Jan 2011 05:16:32 PM
I lieve in Meadowbank, Sydney.
Has anyone had the same problem as I have?

I've been using vodafone for the past 4 months. SOmetimes it's really crap, but mostly were. (I couldn't get 3G connect for the first 2 weeks though)

However lately, the 3G coverage becomes really weak again. I can hardly use Skype to take to my parents oversea, and the internet speed is extremely unstable and slow...

The sadest fact is that it takes forever to be able to talk to Vodafone customer care center, and there's no one from Vodafone having the guts to tell everyone what the hell is wrong with their network issues.

Even if we cant use the mobile net, don't we have at least to have the right to know what went wrong and when the network service shortage will be fixed?!
And I'm sticking on a 12 month contract, DAMN!!!