26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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13989 Someone from Somewhere else thinks vodafone is SuperFail at 21 Jan 2011 04:49:57 PM
Im actually from Qatar which also has vodafone, and 99% of calls drop out in the city center while virgin offers flawless service. I though Vodafone was only rotten where im from but am delighted to see that people are speaking up abut it. Good luck consumers, companies should not run a business if their service doesnt work and their customer services keep you waiting for hours. I made the mistake of getting a local vodafone sim in oz because, surprise, the qatari vodafone sim which was meant to work OS didn't. As soon as I got it, the first 3 sims the shop gave me were faulty - I had to literally go into the shop because customer services were not anwser, i got the callback service but when it called me back it hung up on me before I could say "you service sux"
24 Jan 2011 12:16:45 AM: With Vodafone, the old saying comes to mind- "You don't know whether you're laughing or screaming"