26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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13866 Someone from NSW thinks vodafone is Because of overcharge now bad credit rating at 21 Jan 2011 12:51:23 PM
In 2007 I joined $79 Vodafone contract. After about 6 months on the contract I had apparently gone over the cap and got slammed with a $2,300.00 phone bill. I rang them and said there was no way in hell I was going to pay that amount. After many back and forth conversations they cancelled my contract and sent me a bill for $3,103.00. After many back and forth coversations regarding the new amount we finally came to an agreement to work out a price. They then referred my matter to Dunn & Bradhurst Debt Collectors finally in 2009 we agreed that I would pay back $1,183.00 because I still had the mobile phone that came with my cap. Two weeks ago I went to the bank to get a personal loan and got rejected. I make really good money. I have no credit cards. Never had a bad debit. So I requested a copy of my credit file from Veda Advantage which says "It was advised that a Telecommunication account was overdue due to payment default". Because of the negotiations I got a bad credit which gets cleared in 2012. Now I am in the middle of a big arguement to have Vodafone amend this so I can get a personal loan.
21 Jan 2011 01:11:27 PM: So you blow your cap to pieces, refuse to pay and it's Vodafone's fault. Perfect logic there.