Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13182 Someone from NSW thinks vodafone is Terrible network at 21 Jan 2011 06:34:54 AM
Dont get me started on vodafail's wireless broadband coverage. I had to use it a couple of times when I moved house and honestly 28.8k dialup would have been faster and more reliable. The way it works is you give vodafail $100 and they give you a usb device that you honestly may as well stick up your a** (it wont improve the reception but it wont make it any worse either..).
With regards to their mobile phone network, Ive never experienced anything like it. I was with Telstra for years and never had ANY issues. With vodafail Ive experienced continual dropouts, poor call quality & calls that wont connect (I tried 2 numbers the other day that have been around for years and got a message they werent connected! (later they were hmm..). Trying to get thru to vodafail support is a joke (I once got the option to leave my number and someone did actually call me back an hour later). Their wireless and mobile networks are archaic as is their support network. Welcome to the land of the dinosaurs....
With regards to their mobile phone network, Ive never experienced anything like it. I was with Telstra for years and never had ANY issues. With vodafail Ive experienced continual dropouts, poor call quality & calls that wont connect (I tried 2 numbers the other day that have been around for years and got a message they werent connected! (later they were hmm..). Trying to get thru to vodafail support is a joke (I once got the option to leave my number and someone did actually call me back an hour later). Their wireless and mobile networks are archaic as is their support network. Welcome to the land of the dinosaurs....