26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12873 Someone from NSW thinks vodafone is as fail as Vodafail at 17 Jan 2011 07:16:54 PM
My only question to Vodafail is, we've been giving you information for a month now, we've heard all sorts of rubbish in the media and by you guys, personally, enjoying your sudden and presumably temporary celebity status, and I watch you in the media lapping up every second of limelight the media afford you, so I would like to know, are you doing anything other than barking for your ten minutes of fame, or are you ever gonna bite? Is this achieving anything other than blowing your own trumpet? Have you guys or will you guys actually do anything with all this information or is it simply a bunch of attention seeking kids playing a game you clearly can't handle??

All I have seen is empty promises, you aren't helping anything but working your own ego's, and if all the information and resolution you're affording people is the standard Vodafone procedure, have Vodafone actually failed, or have you... Massively...
17 Jan 2011 08:21:48 PM: Ummm look at the gains site! Obviously this site is working cause people are actually getting out of their contract! Because of the info people are getting from this site!